ESSENTIAL MANAGEMENT SKILLS NEEDED TO LEAD TEAMS AND DELIVER RESULTS

Each ManagementPlus journey guides front-line managers through a systematic development process to build a critical skill that otherwise might take years to develop.

MANAGING PERFORMANCE

5 COURSES

Our Managing Performance training targets five foundational management skills that will transform how effectively your organization manages performance.

1. SETTING EXPECTATIONS

Setting expectations with team members is one of the most fundamental ways managers ensure success. When a manager provides team members with clear goals and standards, they then know what they are expected to achieve and how they are expected to behave.

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2. MONITORING PERFORMANCE

The more a manager stays aware of their team’s work, the more they can help team members to develop and succeed. Monitoring performance is an essential way for managers to ensure that things run smoothly.

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3. GIVING FEEDBACK

One of a manager’s most useful tools for increasing performance is giving feedback. When managers give feedback effectively, they highlight productive behaviors to produce more positive results and bring attention to unproductive behaviors to eliminate them.

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4. COACHING

Supportive coaching to team members offers a powerful way to enhance performance. Effective coaching helps team members take ownership of a situation and supports them in taking actions based on their own insights.

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5. DELEGATING

When you were an individual performer, your success depended on getting your work done with quality. As a front-line manager or supervisor, success instead means guiding your team to meet and exceed its goals. Effective managers use delegation to give themselves time to support their team while also leveraging the skills and developing the capabilities of their team.

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MANAGING CHANGE

3 COURSES

Our Managing Change training targets three foundational management skills that will help your organization embrace and navigate change.

1. PREPARING FOR CHANGE

Getting ready for change can be tricky. Sometimes managers must prepare for change without having much time or getting much guidance. Other times, a manager might think they and their team are ready when they’re really not. By preparing effectively, a manager will know where they stand and feel confident that they’re doing the most valuable things to get themselves and their team ready.

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2. COMMUNICATING CHANGE

Front-line managers and supervisors are often tasked with telling their team about a change and the details of what needs to be done. How they communicate the news will affect how their team reacts to the change and how ready they will be to implement it.

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3. EMBEDDING CHANGE

Even when a manager sets up their team up for success for change, actually bringing change to reality isn’t simple. Managers need skills to make change stick for the long run.

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LET’S TALK ABOUT YOUR CUSTOM MANAGEMENT DEVELOPMENT PROGRAM: